The route to the entrance is smooth and sufficiently wide.
The entrance is hard to perceive
The doors connected to the entrance are hard to perceive. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The entrance has thresholds over 2 cm high.
The foyer is cramped.
The customer service point has two floors.
The facility has thresholds over 2 cm high.
The indoor walkways have at least 4 steps, with handrails on one side.