The route to the entrance is smooth and sufficiently wide.
There is a steep slope on the passage.
The entrance stands out clearly and is illuminated.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
The entrance has thresholds over 2 cm high.
The customer service point is on the entrance floor.
The doors in the customer service point stand out clearly. The glass doors have contrast markings.
The waiting room of the customer service point has no queue number system. The customers wait standing up.
The customer service point has an accessible toilet on the same floor.