The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide and illuminated.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
The entrance has thresholds over 2 cm high.
The customer service point is on the entrance floor.
The customer service point has thresholds over 2 cm high.
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.
The customer service point has an accessible toilet on the same floor.
Text edited by: City of Helsinki, The Social Services, Health Care and Rescue Services Division
Updated: 1/5/2026
Basic information
Responsible for the service
City of Helsinki, The Social Services, Health Care and Rescue Services Division