The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide and illuminated.
The entrance is hard to perceive but illuminated
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens easily manually.
The entrance has thresholds over 2 cm high.
The customer service point is located on floor 2.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift cannot be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The customer service point has directions to the different facilities.
The doors in the customer service point stand out clearly.
The customer service point has a toilet marked as accessible on the same floor. The toilet does not have sufficient room for a wheelchair. One or both sides of the toilet seat lack a support rail.
Text edited by: City of Helsinki, The Social Services, Health Care and Rescue Services Division
Updated: 21/4/2026
Basic information
Responsible for the service
City of Helsinki, The Social Services, Health Care and Rescue Services Division