City of Helsinki, The Social Services, Health Care and Rescue Services Division

Location for social lending and financial and debt counselling

Service location

If you are considering applying for a social loan, please contact us by phone. During the call, we will conduct a preliminary assessment of your eligibility and review your income, expenses, and overall debt situation. Based on this initial assessment, we will provide guidance on how to complete the loan application if necessary.

Visiting address

Ala-Malmin tori 2, 4. krs
00700 Helsinki

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Service hours

Visiting hours

Monday-Friday 8.15–16.00

Phone open 09 310 43929

Monday-Tuesday 9.00–14.00

Thursday-Friday 9.00–14.00

Other contact details

Telephone number

+358 931043929

Postal address

P.O.Box 7970
00099 Helsingin Kaupunki

Accessibility information

The customer service point is located on floor 4.
For moving around, there is a lift, which can hold a wheelchair; the door opens easily manually. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The customer service point has thresholds over 2 cm high.
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.
The customer service point has an accessible toilet on the same floor.

Services

Text edited by: City of Helsinki, The Social Services, Health Care and Rescue Services Division

Updated: 12/5/2026

Location for social lending and financial and debt counselling

Visiting address

Service hours

Other contact details

Telephone number

Postal address

Accessibility information

Services

Basic information

Responsible for the service

Area

Available language