The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide.
The entrance is hard to perceive
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The customer service point is on the entrance floor.
The doors in the customer service point stand out clearly.