The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is guided, smooth and sufficiently wide and illuminated.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
The customer service point is located on floor -1.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The customer service point has directions to the different facilities and uses movement-guiding surface material.
The doors in the customer service point stand out clearly. The glass doors have contrast markings.
Services
City of Helsinki, The Social Services, Health Care and Rescue Services Division