The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide and illuminated.
The passage has at least 4 steps, with handrails on one side.
The route has a ramp under 6 m long, with handrails on one side.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
In connection with the entrance, there are at least 4 steps, with handrails on one side.
The entrance has a ramp under 6 m long, with handrails on one side.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The foyer is cramped.
The customer service point is located on floor 2.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.
Text edited by: City of Helsinki, The Social Services, Health Care and Rescue Services Division
Updated: 11/5/2026
Basic information
Responsible for the service
City of Helsinki, The Social Services, Health Care and Rescue Services Division