The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide and illuminated.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
In connection with the entrance, there is 1 step.
The entrance has a ramp under 6 m long.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The entrance has thresholds over 2 cm high.
The customer service point is on the entrance floor.
The waiting room of the customer service point has no queue number system. The customers wait standing up.
The customer service point has an accessible toilet on the same floor.