The route to the entrance is soft and illuminated and it uses movement-guiding surface material.
The passage has 1 step.
The route has a ramp under 6 m long, with handrails on one side.
The customer service point has two floors.
For moving around, there is a lift, which can hold a wheelchair that is difficult to perceive; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The facility has thresholds over 2 cm high.
The indoor walkways have a ramp under 6 m long, with handrails on both sides.
The doors in the facility are hard to perceive.
The facility has an accessible toilet on the entrance floor.
The entrance is hard to perceive but illuminated
The doors connected to the entrance are hard to perceive. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.