The accessible parking space is located outdoors over 10 m from the entrance. The width of the parking space is less than 3.6 m.
The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide.
The passage has at least 4 turning steps.
The route has a ramp over 6 m long with an intermediate landing, with handrails on both sides.
The entrance stands out clearly and is illuminated.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with an opening button.
The entrance has thresholds over 2 cm high.
The customer service point is located on floor 2.
For moving around, there is a lift, which can hold a wheelchair; the door is heavy. The floor numbers in the lift cannot be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The customer service point has directions to the different facilities.
The customer service point has thresholds over 2 cm high.
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.
The customer service point has an accessible toilet on floor 1.