The route to the entrance is smooth and sufficiently wide and illuminated.
There is a steep slope on the passage.
The entrance stands out clearly. There is a canopy above the entrance.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The customer service point has two floors.
The doors in the facility stand out clearly.
The facility has a toilet marked as accessible on the entrance floor. The toilet seat lacks arm supports on one or both sides.