In the Hyvinkää Willa laboratory we serve customers with booked appointments and walk-in customers may take a queue number. We recommend booking an appointment.
The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is guided, smooth and sufficiently wide and illuminated and it uses movement-guiding surface material.
The passage has at least 4 steps, with handrails on one side. The steps are marked with contrast stripes.
The route has a ramp over 6 meters long with an intermediate landing, with handrails on both sides.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
The entrance has thresholds over 2 cm high.
The customer service point is on the entrance floor.
The customer service point has directions to the different facilities.
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has a queue number system and seats.
The customer service point has an accessible toilet on the same floor.