The route to the entrance is smooth and sufficiently wide and illuminated.
The entrance stands out clearly and is illuminated.
In connection with the entrance, there is 1 step.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens easily manually.
The entrance has thresholds over 2 cm high.
The customer service point is located on floor 3.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The customer service point has thresholds over 2 cm high.
The customer service point has at least 4 steps with handrails on one side.
The doors in the customer service point stand out clearly. The glass doors have contrast markings.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.