City of Helsinki, The Social Services, Health Care and Rescue Services Division

Hietaniemenkatu service centre

Service location

Many of our services are offered free of charge and are available to individuals regardless of whether they are staying at the emergency housing service location.

It's important to note that intoxication does not prevent you from accessing our services.

Visiting address

Hietaniemenkatu 5 B
00100 Helsinki

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Other contact details

Telephone number

+358 931046628

Postal address

P.O.Box 10716
00099 Helsingin Kaupunki

Accessibility information

The main entrance parking spaces may be used for this entrance as well.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door requires the use of a buzzer, opening easily manually. The buzzer has a light signal.

The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
In connection with the entrance, there is 1 step.
The entrance has a ramp under 6 meters long, with handrails on both sides.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door requires the use of a buzzer, opening easily manually. The buzzer has a light signal.

The customer service point has 5 floors.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The doors in the facility stand out clearly. The glass doors have contrast markings.
The facility has an accessible toilet on floor 1.
There is a second accessible toilet on floor 2.
There is a third accessible toilet on floor 3.

Services

Text edited by: City of Helsinki, The Social Services, Health Care and Rescue Services Division

Updated: 29/4/2026

Hietaniemenkatu service centre

Visiting address

Other contact details

Telephone number

Postal address

Accessibility information

Services

Basic information

Responsible for the service

Area

Available language