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Helsinki Police Department

Helsinki Main Police Station, police matters

  • Service location

Police building 1 has the on-call unit for accepting police reports and handling lost property matters.

Lost property customer service is open on Monday, Tuesday, Wednesday, and Friday from 9:00 AM to 11:00 AM. Additionally, lost items can be inquired about by phone on Mondays and Fridays from 1:00 PM to 3:00 PM.

Please note that you can ask about keys and eyeglasses only by visiting the lost p ...

Visiting address

Pasilanraitio 13
00240 Helsinki

Service hours

Mon-Fri 8-16.15 as well as Sat-Sun 8-16.
Monday-Friday 8.00–16.15
Saturday-Sunday 8.00–16.00

Other contact details

E-mail

loytotavaratoimisto.helsinki@poliisi.fiOpens in a new window.

asiakirjatilaukset.helsinki@poliisi.fiOpens in a new window.

tutkinta-asiat.helsinki@poliisi.fiOpens in a new window.

vihjeet.helsinki@poliisi.fiOpens in a new window.

Telephone number

Lost property
+358 295477912Opens in a new window.
+358 295477912
 
(free of charge)
The orders of pre-trial investigation records
+358 295478801Opens in a new window.
+358 295478801
 
(local/mobile network fee)
Crime investigation
+358 295417921Opens in a new window.
+358 295417921
 
(local/mobile network fee)

Postal address

00241 Helsinki

Text edited by: Helsinki Police Department
Updated: 6/5/2026

Basic information

Responsible for the service

Helsinki Police Department

Area

Whole Finland

Available languages

Finnish, Swedish, English