Helsinki-info - International House Helsinki

Helsinki-info provides general information and advice on all Helsinki City services and immigration related matters.

Our service is free of charge, confidential and based on years of experiences. We advise in several languages.

Face- to- face service point:

International House Helsinki (IHH),

Address: Ratapihantie 7, Helsinki

Our service point in International House Helsinki (IHH) is open Mon ...

Visiting address

Ratapihantie 7,(Helsingin Suomi-piste, P...
00520 Helsinki

Open

Monday-Thursday 9.00–16.00

Friday 12.00–16.00

P.O.Box 1
00099 Helsingin Kaupunki

The customer service point is located on floor 2.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The customer service point has directions to the different facilities.
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has a queue number system and seats.
The customer service point has a toilet marked as accessible on the same floor. The toilet door cannot be easily opened and closed.

Text edited by: City of Helsinki

Updated: 21/6/2026