Helsinki-info, Central Library Oodi

Helsinki-info provides general information and advice on all Helsinki City services and immigration related matters.

Our service is free of charge, confidential and based on years of experiences. We advise in several languages.

Face- to- face service point:

Central Library Oodi, ground floor, Töölönlahdenkatu 4, Helsinki.

Mon-Thu from 10 to 18, Fri from 12 to 16

You can call or chat with us ...

Visiting address

Töölönlahdenkatu 4
00100 Helsinki

Open

Monday-Thursday 10.00–18.00

Friday 12.00–16.00

The customer service point has 4 floors.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The facility uses movement-guiding surface material.
The doors in the facility are hard to perceive.
The facility has a toilet marked as accessible on floor -1. The toilet door cannot be easily opened and closed.
A second toilet marked as accessible is located on floor 2.
A third toilet marked as accessible is located on floor 3.
The service point has a fixed induction loop in the customer service desk, lecture room, auditorium.

Text edited by: City of Helsinki

Updated: 7/5/2026