The route to the entrance is smooth and sufficiently wide and illuminated.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with an opening button.
The customer service point has 4 floors.
For moving around, there is a lift, which can hold a wheelchair; the door opens with an access control key. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The doors in the facility stand out clearly.
The facility has an accessible toilet on the entrance floor.
There is a second accessible toilet on floor -2.
The service point has a fixed induction loop in the assembly hall (with active T-sign), gym (with active T-sign).