The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is guided, smooth and sufficiently wide and illuminated.
The entrance stands out clearly and is illuminated.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with an opening button.
The customer service point is located on floor 7.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The customer service point has directions to the different facilities and uses movement-guiding surface material.
The doors in the customer service point stand out clearly. The glass doors have contrast markings.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.
The customer service point has a toilet marked as accessible on the same floor. The toilet does not have sufficient room for a wheelchair. The toilet seat lacks arm supports on one or both sides.
Services
City of Helsinki, The Social Services, Health Care and Rescue Services Division