The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide and illuminated.
The entrance is hard to perceive but illuminated
In connection with the entrance, there is a spiral staircase, with handrails on right side when going up.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens easily manually.
The entrance has thresholds over 2 cm high.
The customer service point is located on floor 1.
For moving around, there is a lift, which can hold a wheelchair; the door opens easily manually. The floor numbers in the lift cannot be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The customer service point has directions to the different facilities.
The customer service point has thresholds over 2 cm high.
The doors in the customer service point are hard to perceive.
The waiting room of the customer service point has no queue number system. The waiting room has chairs.