The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is rough and narrow and illuminated and it uses movement-guiding surface material.
The entrance stands out clearly and is illuminated.
The entrance has a wheelchair lift.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The customer service point has three floors.
The indoor walkways have a spiral staircase with handrails on both sides.