The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide and illuminated.
The passage has 1 step.
The route has a ramp under 6 m long.
The entrance is hard to perceive but illuminated
The doors connected to the entrance stand out clearly. The door is heavy or otherwise hard to open.
The customer service point has three floors.
For moving around, there is a lift, which can hold a wheelchair that is difficult to perceive; the door opens automatically. The floor numbers in the lift cannot be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The doors in the facility stand out clearly. The glass doors have contrast markings.
The facility has a toilet marked as accessible on the entrance floor. The toilet door cannot be easily opened and closed.
A third toilet marked as accessible is located on floor -3.