The route to the entrance is guided, smooth and sufficiently wide and illuminated.
The passage has 2 consecutive steps.
The customer service point has three floors.
For moving around, there is a lift, which can hold a wheelchair that is difficult to perceive; the door opens automatically. The floor numbers in the lift cannot be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The facility has thresholds over 2 cm high.
The indoor walkways have 2 consecutive steps.
The doors in the facility stand out clearly.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The doors connected to the entrance are hard to perceive. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.