The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide and illuminated.
The entrance stands out clearly and is illuminated.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The entrance has thresholds over 2 cm high.
The customer service point has two floors.
The facility has thresholds over 2 cm high.
The facility has a wheelchair lift.
The doors in the facility stand out clearly. The glass doors have contrast markings.
The facility has an accessible toilet on the entrance floor.