The route to the entrance is smooth and sufficiently wide.
The entrance is hard to perceive but illuminated
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens easily manually.
The entrance has thresholds over 2 cm high.
The customer service point is on the entrance floor.
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has no queue number system. The customers wait standing up.