The accessible parking space is located outdoors under 10 m from the entrance. The width of the parking space is at least 3.6 m.
The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide and illuminated.
The entrance stands out clearly. There is a canopy above the entrance.
In connection with the entrance, there are at least 4 steps, with handrails on left side when going up. The steps are marked with contrast stripes.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with an opening button.
The customer service point has three floors.
For moving around, there is a lift, which can hold a wheelchair that is difficult to perceive; the door opens automatically. The floor numbers in the lift cannot be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The doors in the facility are hard to perceive.
The facility has a toilet marked as accessible on floor 3. One or both sides of the toilet seat lack a support rail.
A second toilet marked as accessible is located on floor 4.
A third toilet marked as accessible is located on floor 1.