The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide and illuminated and it uses movement-guiding surface material.
There is a steep slope on the passage.
The passage has at least 4 steps, with handrails on both sides.
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The customer service point has 4 floors.
For moving around, there is a lift, which can hold a wheelchair; the door opens with an access control key. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The indoor walkways have 3 consecutive steps, with handrails on both sides.
The doors in the facility stand out clearly.
The facility has an accessible toilet on the entrance floor.