Notification of suspected food poisoning
- Public service
Food business operators must submit a notification to the municipal food control authority immediately when they
- find out that the food products handled by them have caused food poisoning
- suspect that the food products handled by them could cause food poisoning.
Handling of food products refers to producing, processing, selling, serving or providing foodstuffs.
The foodstuffs that are suspected to have caused food poisoning must not be disposed of and must be stored for examination.
Also drinking water related food poisoning and suspected food poisoning must be notified to the municipal food control authority.
The operator must also contact the food control authorities if they suspect food poisoning (section 17 of the Food Act 297/2021). The food inspector will provide the operator with more detailed instructions.
If the operator still has the products that may have caused food poisoning, the products must be kept refrigerated for sampling. The products must be frozen if they have to be stored for more than 24 hours (e.g. over the weekend).
In the event of a suspected food poisoning, the inspector will investigate the need for testing of food samples.
Do the following
Food poisoning or suspected food poisoning must be notified to the municipal food control authority immediately.
In the notification, please specify at least
- what food product does the suspected food poisoning concern
- which operator’s food product does the suspected food poisoning concern
- what makes you suspect food poisoning.
If you have remains of the food product in question, store it properly. This way it can be examined to determine the cause of food poisoning.
To whom and on what terms
The main responsibility for notifying the food poisoning or suspected food poisoning lies with the operator whose food product is involved or in whose premises the drinking water was served. However, anyone can submit a notification.
If the trader is established in another EEA state and provides services in Finland on a temporary basis, they are required to have the same permits as the traders established in Finland.
The service is free of charge.