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Responsible for the service Kela

Kela’s appointment booking system

  • Service
  • Nationwide
  • Public service

Customers can use Kela’s online appointment booking system to make an appointment with Kela. A strong authentication method is required to log in.

Individual customers can make an appointment for themselves or act on behalf of another person provided that they have a Suomi.fi authorisation. Kela’s partner organisations can act on their customer’s behalf with the customer’s authorisation.

Only information related to appointments, and no benefit-related information, is processed in the online appointment booking system.

To whom and on what terms

The service is free of charge.

Basic information

The service is provided byKela
Responsible for the serviceKela
Area Whole Finland
Available languagesFinnish, English, Swedish
Text edited by: Kela
Updated: 14/10/2021