ID cards for regulated social welfare and healthcare professionals

How do I order my first ID card?

If you are ordering your first ID card for professionals, if your previous professional ID card is no longer valid or if the card's chip is broken, order a new card at a public health service registration point. If you work in a pharmacy, order your first ID card primarily from the pharmacy's own registration point.

1. Book an appointment at the registration point. Contact the selected registration point either directly or make an appointment through the appointment service. The appointment service is only available at some registration points.
2. Bring a valid identification document to the registration point:

• electronic ID card or passport
• passport or electronic ID card issued by a Member State of the European Economic Area, Sitzerland or San Marino
• a passport issued by an authority of another state.

If you do not have any of the aforementioned documents, the police may, at request, verify your identity and draw up a separate identification document. The police will send the identification document to the registration authority.

3. You will receive your ID card by post approximately two weeks after ordering it. After the card arrives, you will also receive an activation PIN in a separate letter which you will need to activate the card.

How do I start using the ID card?

In order to use your card for e.g. identification purposes or signing prescriptions, you must first activate it. To active your card, you will need an activation code, which is sent to you in a separate letter. During activation, you will create two personal PINs for the card.

When should I order a new ID card?

A new ID card must be ordered if the certificate’s data content or the data printed on the card have changed. You should order a new card if your name or professional rights have changed, for example. You will need to order a new card if your current card is damaged or lost. A lost card must also be reported to the revocation service.

The applicant must have a valid practice right in the Terhikki or Suosikki register ​​​​​​​and a Finnish personal identity code, which has been registered in the Population Information System. If the applicant does not have a Finnish personal identity code registered in the Population Information System and a valid professional practice right in the Terhikki or Suosikki register, a regulated social welfare and health care professional's ID card cannot be ordered.