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Responsible for the service City of Turku

Housing advice for newcomers

  • Service
  • Turku
  • Public service

The City of Turku’s Housing Advice for Integration Services provides free and confidential guidance and support for residents with an immigrant background in a wide range of housing-related situations and matters. The service aims to help secure stable housing, support smooth integration and everyday life skills, and prevent housing problems and homelessness.

A housing advisor can assist with:

  • ...

Do the following

Contact housing counselling by phone, email or by visiting in person.

Explain your situation and get in touch.

You can contact a housing counsellor by phone or email. You can also meet a housing counsellor without an appointment at Monitori on Market Square on Fridays from 9.00 to 15.00. If you need interpretation services or support in your own language, you can first contact the multilingual advisory service of International House Turku at Monitori on Market Square.

Bring the necessary information and documents

Please bring any documents and information related to your situation, such as:

  • your current tenancy agreement
  • any overdue rent invoices, payment reminders, or a summons application/eviction notice
  • information about your income, benefits and assets (for example, decisions issued by Kela)
  • your online banking credentials for electronic services and applications.

Together with the housing counsellor, you will review your situation and create an action plan. Housing counselling can help you with, for example:

  • reviewing rent arrears and debt-related issues and preparing a repayment plan
  • applying for financial support, such as Kela housing allowance or social assistance
  • searching for housing offered by non-profit or private landlords
  • understanding housing-related rules, rights and responsibilities.

Referral to other services if needed

If your situation requires more extensive support, the housing counsellor can refer you to other services, such as social services, Kela, financial and debt counselling, or neighbour mediation.

The service is provided by

City of Turku

Responsible for the service

City of Turku
Text edited by: City of Turku
Updated: 3/9/2026