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Health care guidance

  • Service
  • Helsinki
  • Public service

For non-urgent health care guidance, you can visit the Omaolo online service, chat with the health and social services chatbot or contact your health station, school and student health care services or Mental Health Service Unit Mieppi.

For urgent matters, please contact your local health station during office hours or the Medical Helpline +358 116 117 in the evenings and at weekends.

In cas ...

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Information on all service channels is not available in your chosen language. Change the language of the site to receive information on service channels in other languages.

To whom and on what terms

The service is intended for citizens of Helsinki.

Background information

You can get guidance related to social welfare and health care services. Guidance is provided on such issues as health and medical care, rehabilitation, financial difficulties, substance abuse problems, child welfare, life crises, early childhood education and care and ageing. Service advisers tell you how to access the services, and what the preconditions for using them are. They direct you to all service providers.

You can get guidance on social welfare and health care services for example on telephone or by visiting a service point. The advisers do not make decisions related to the services.

The service is provided by

City of Helsinki

Responsible for the service

City of Helsinki, The Social Services, Health Care and Rescue Services Division
Text edited by: City of Helsinki, The Social Services, Health Care and Rescue Services Division
Updated: 26/4/2026