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Deployment of Suomi.fi Messages in an organisation

  • Service
  • Nationwide
  • Public service

Suomi.fi Messages provide public administration organisations with a centralised tool for sending official messages to citizens and companies. An organisation can use the service to deliver following messages to the service channel selected by the recipient:

  • electronic verifiable services
  • decisions
  • notifications
  • other official messages.

If the recipient has activated Suomi.fi Messages, the ...

Do the following

The activation of Suomi.fi Messages requires both administrative and technical preparations. Before the activation, you should specify

  • the services and processes in which using electronic messages would produce the most benefits
  • the messages that would be sent through the service
  • the systems of the organisation that should be connected to the service.

First, familiarise yourself with the service and activation instructions on the Suomi.fi for Service Developers website. It is also recommended that you discuss the activation process with your system supplier.

When the activation plan is ready, you should apply for a Suomi.fi Messages access licence for your organisation in Suomi.fi Service Management.

To whom and on what terms

The following organisations have an obligation to use Suomi.fi Messages:

  • state administrative authorities, agencies, institutions and state enterprises
  • wellbeing services counties
  • municipal authorities and joint municipal authorities when they are performing statutory duties
  • courts of law and other judicial bodies.

Other public actors have the right to use the service when they are performing statutory duties.

As a rule, private actors cannot use Suomi.fi Messages. Actors performing public administrative duties are an exception to this rule.

The service is provided by

Digital and Population Data Services Agency

Responsible for the service

Digital and Population Data Services Agency
Text edited by: Digital and Population Data Services Agency
Updated: 15/10/2026