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Responsible for the service Finnish Customs

Customs Information Service for businesses

  • Service
  • Nationwide
  • Public service

Customs offers businesses support and guidance in their customs transactions. Our services include:

  • free basic guidance for companies that consider launching or diversifying their import or export activities
  • business information services free of charge to Customs’ key customers and Customs+ customers
  • authorisations guidance
  • company-specific training (fee applies)
  • support with electronic customs declarations and help in related problem situations.

Customs Information Service for businesses helps companies clarify how best to complete their customs activities while ensuring that they have sufficient knowledge and competence in customs-related issues and Customs’ services.

Do the following

Contact Customs Information Service by telephone or by submitting an electric form. Businesses can log in to our Contact Customs Information services with a Katso ID. You will not need a separate transaction role. If you are unable to or do not want to log in, you can contact us, for instance, by telephone.

Contact Customs Information Service’s telephone support if you have any questions concerning customs declarations online.

To whom and on what terms

The service is free of charge.

Basic information

The service is provided byFinnish Customs
Responsible for the serviceFinnish Customs
Area Whole Finland
Available languagesFinnish, Swedish
Text edited by: Finnish Customs
Updated: 9/30/2019