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Responsible for the service Finnish Customs

Authorisations for customs procedures and customs declarations

  • Service
  • Nationwide
  • Public service

Apply for licences electronically either through Customs or the EU's e-services. The Finnish Customs' e-services are used to apply for national authorisations, i.e. only those valid in Finland, authorisations for Message exchange and the EORI number for the company. EU e-services are used to apply for Union licences, i.e. licences valid in more than one EU country, AEO authorisation and binding tariff information.

Some permits are applied for using the application forms available on the Customs website.

Do the following

  1. Apply online permits in Customs Authorisation service.

Before using the service, please read the instructions for identification and authorisation and how to use the services on the Customs website.

  1. Apply for authorisations using the form if the permit cannot be applied for in the Customs Authorisations service:

Application forms for authorisations can be found on Customs website. Send the authorisation application via e-mail to lupakeskus(at) or by post to Customs’ Authorisation Centre, P.O. Box 56, 90401 Oulu.

In principle, Customs sends the authorisations to the applicants via secure e-mail.

  1. Apply for an authorisation involving more than one Member State from the Commission’s Customs Decisions System (CD):

Before using the service, please read the instructions for identification and how to use the services on the Customs website. Log in to the Customs Decisions System via the EU Customs Common e-Service (authentication portal).

You can monitor the progress of the authorisation in the Commission’s Customs Decisions System (CD) service. You will receive the authorisation decision from the service by email.

  1. Apply for an authorisation to use Message exchange in the Authorisation for Message exchange service:

Log in to the service with e-Identifiers and the authorisation code "Customs declarations in message format".

  1. Apply for an AEO authorisation via the eAEO service. The eAEO service uses e-Identification and Authorisation.

To whom and on what terms

When applying for a permit, the company must answer questions related to its operations, such as accounting, the logistics system, customs declarations and information security matters. Customs may also inspect the company’s premises, accounts and operations. The questions and inspections are permission-specific.

When processing the application, Customs also examines the applicant company's other activities and previous customs transactions, such as the number and quality of import and transit declarations.

Customs’ Authorisation Centre processes the authorisation applications submitted by companies. The processing time ranges from 30 to 120 days, depending on the type of authorisation. The maximum processing times for different authorisations are defined by law.

The service is free of charge.

Basic information

The service is provided byFinnish Customs
Responsible for the serviceFinnish Customs
Area Whole Finland
Available languagesFinnish, Swedish
Text edited by: Finnish Customs
Updated: 22/3/2021