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Responsible for the service Environment Office of the Oulu Region

Applying for a retail sales licence for nicotine products

  • Permit or other obligation
  • 7 municipalities
  • Public service

The sale of nicotine replacement therapy products elsewhere than in pharmacies requires a retail licence. The municipality of the retail site issues the licence.

A retail sales licence for nicotine replacement therapy products that help to quit or reduce smoking can be granted for tobacco-selling shops, service stations, kiosks and eating and drinking establishments. Selling nicotine replacement therapy products in vending machines is prohibited.

Apply for a retail sales licence for the sale of nicotine products from the department of environmental services of Oulu region. Also, submit a notification of the change of the permit holder and the change of the sales licence.

Do the following

Apply for a licence by submitting a free-form, written application to the municipality in which your retail sites are located. In your application, clarify how you will ensure that your retail sites comply with the provisions of law regarding the retail sale of nicotine replacement therapy products.

The application must include

  • your or your company’s name and contact information, business ID and the addresses of the retail sites of nicotine replacement therapy products
  • an account of the storage of the NRT products, such as monitoring of the cold chain and last date of sale
  • an account of how the sales is supervised, such as how the products are placed in the shop and how age restrictions are monitored
  • the name and contact information of the person in charge of the sales
  • an account of the number and location of sales points in the sales site.

Use a form to apply for a retail sales licence for nicotine products.

Send a free-form written notification or use a form to notify of discontinuing the sale of nicotine products.

You can also ask for more information from the environmental health care telephone service, by visiting the Environment Office or by email at ymparisto[at]ouka.fi.

Information on all service channels is not available in your chosen language. Change the language of the site to receive information on service channels in other languages.

To whom and on what terms

Selling nicotine replacement therapy products in shops requires that

  • the entrepreneur has a retail licence issued by the municipality in which the retail site is located
  • the products are sold in the site listed on the licence
  • the products are only sold to persons who are 18 and over
  • the sales person can oversee the sale of the products
  • the products are not sold in vending machines.

The municipality will issue the licence if the entrepreneur has the capacity to store and sell the products pursuant to the Medicines Act. The entrepreneur must notify the municipality of any changes to the information listed in the licence application and the termination of the products' sale.

The storage, retail sale and marketing of NRT products must comply where applicable with the provisions of the Medicines Act. The sold NRT products must have a sales permit granted by either the European Commission or the Finnish Medicines Agency (Fimea). The sold NTR products may only be procured from pharmaceutical wholesale licence holders to which Fimea has granted wholesale licences.

If the entrepreneur has established itself in another country in the European Economic Area and temporarily offers services in Finland, the same permits are required as from entrepreneurs established in Finland.

The permit is specific to the sales site and the permit holder.


Deadline

The application for a licence must be submitted in sufficient time before opening a new place of sale. Retailers may not initiate the sale of NRT products before the municipality has granted them a retail sales licence.

Apply for a permit at least one month before the planned sales start.

Processing time

The application will be processed within a month.

The service is provided by

Environment Office of the Oulu Region

Other responsible organisations

City of Oulu

Responsible for the service

Environment Office of the Oulu Region
Text edited by: Environment Office of the Oulu Region
Updated: 13/3/2023