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Watch out for scam messages!

Published 21/12/2023

The Digital and Population Data Services Agency warns of scam messages sent in the name of Suomi.fi.

The latest scam messages have arrived from addresses ending in @info.fi (suomi@info.fi). Their content is similar to the e-mail notifications sent by Suomi.fi Messages, which inform the recipient that a new message has arrived in Suomi.fi Messages.

However, it is a phishing message that tries to get you to click on a link in the message and hand over your bank ID to criminals. Do not click on the link in the message.

Do the following

  • Do not click on any links in e-mail or text messages. Authorities do not send links to their websites by email or text message.
  • Do not access the services through links or search engine results. Instead, enter the full address of the website in the address bar (such as www.suomi.fi/messages).
  • You can store the web addresses of your most important services in your browser's bookmarks or favourites that make it safe to navigate to them.
  • If you are unsure of the authenticity of a notification you have received in the email and have Suomi.fi Messages enabled, you should check Suomi.fi Messages to see if you have received the message notified in the email there.
  • You can view the received messages in the Suomi.fi mobile application or by typing suomi.fi/messages in the browser's address bar and identifying yourself in the service.
  • Please also note that notifications of a new Suomi.fi Message are always received from noreply@suomi.fi. Always check the sender address and pay attention, as often the sender addresses of scam messages are very similar to the correct sending address.
  • If you have mistakenly entered your credit card information or online banking ID, you may have become a victim of fraud. First contact your bank and then report the offence to the police. It is also advisable to report attempted frauds.

For instructions, see also the Suomi.fi Web Service

If you suspect that your personal data is in wrong hands, see guidelines on the Suomi.fi Web Service: https://www.suomi.fi/guides/data-leak