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Watch out for scam messages!

Published 27/12/2023

Updated 5.2.2024

The Digital and Population Data Services Agency warns of scam messages.

Many messages are now circulating claiming to be from Suomi.fi. 

In the latest scam messages, the recipient  is approached in the name of Suomi.fi customer service and asked to  update information to Suomi.fi.

In one message, for example, the recipient is told that an automatic tax refund is available. The message offers a temporary password with which the recipient can supposedly review a summary of their tax refund. 

Scam messages using the name or appearance of Suomi.fi have also been sent in the name of the Ministry of Justice, and TE offices. Other messages are circulating claiming that a new message has been sent to Suomi.fi MessagesOpens in a new window..

It is a phishing message to get you to click on the link in the message and hand over your banking ID to the criminals. You can receive scam messages via SMS or email. Do not click on the link in the message.

Do the following

  1. Do not click on any links in e-mail or text messages. Authorities do not send links to their websites by email or text message.
  2. Do not access the services through links or search engine results. Instead, enter the full address of the website in the address bar (such as www.suomi.fi/messages).
  3. You can store the web addresses of your most important services in your browser's bookmarks or favourites that make it safe to navigate to them.
  4. If you are unsure of the authenticity of a notification you have received in the email and have Suomi.fi Messages enabled, you should check Suomi.fi Messages to see if you have received the message notified in the email there. 
  5. You can view the received messages in the Suomi.fi mobile application or by typing suomi.fi/messages in the browser's address bar and identifying yourself in the service. 
  6. 6.  If you have mistakenly entered your credit card information or online banking ID, you may have become a victim of fraud. First contact your bank and then report the offence to the police. It is also advisable to report attempted frauds.

For instructions, see also the Suomi.fi Web Service

If you suspect that your personal data is in wrong hands, see guidelines on the Suomi.fi Web Service: suomi.fi/guides/data-leak