- Public service
The duties of veterinarians of Urban Environment Division include the protection of Helsinki-based animals, prevention of animal diseases and organising care for stray animals.
In addition to this, the Urban Environment Division's municipal veterinarians take care of the monitoring of pet shops, stables and other animal facilities and compile the animals' official health certificates necessary for export. The veterinarians are also responsible for monitoring the factories of meat, fish and dairy industry.
Animal healthcare and treatment is purchased from the Veterinary Teaching Hospital.
Stray animals are cared for at the Viikki animal shelter Löytöeläintalo.
Animal protection advice
Phone hours Mon - Fri 9-10 am, tel. 09 310 31531
Export certification of foodstuffs and food stuff control
Tel. 09 310 31585, 09 310 31584, 09 310 31598
Export certifications for animals
Tel. 09 310 32073
Issues concerning the import of animals
Tel. 09 310 31598
To whom and on what terms
Municipalities are only obliged to provide basic veterinary services for other animals than livestock if the service is not otherwise available in the co-management area.
A fee is charged for the service.
Veterinary services include health checks, diagnoses and treatment of illnesses, as well as the issuing of veterinary certificates. The services also include ensuring the health and welfare of animals, preventive health care and putting an animal down when it is necessary.
Municipalities often provide veterinary services in cooperation with neighbouring municipalities. Basic veterinary services are available in municipalities during office hours, and urgent services are provided round the clock. These services are mainly intended for farm animals. A municipality may have its own veterinarians or it may make a service agreement with a private veterinary service.