Urban Environment Customer Service
- Public service
Customer Service gives advice on matters relating to general areas. We respond to customer feedback through the feedback system, chat and by phone.
On the E-services page, you will find our electronic services or use Trimble Feedback Web Application.
The municipalities are responsible for maintaining streets, marketplaces, squares, parks, plantings and other similar public spaces in areas covered by a local detailed plan and keeping them clean. As a site owner, you have the duty to keep the street area adjacent to the site clean.
Street maintenance includes repairing broken street paving or re-paving the street and, if the street is unpaved, ensuring that the street is level and keeping the dust down. The municipality also maintains the street fixtures, traffic islands, protective railings, road signs and similar equipment.
Street maintenance includes removing snow and ice and treating slippery road surfaces. A municipality may decide to only partly maintain a certain area in winter, if this does not cause significant obstruction to traffic and mobility.