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Responsible for the service City of Helsinki

Upbringing and family guidance

  • Service
  • Helsinki
  • Public service

Upbringing and family guidance is intended for children under 18 years of age from Helsinki and their families.

Upbringing and family guidance offers assistance in matters related to the growth and upbringing of a child or a young person and in questions concerning parenthood. In addition, help is available for interaction within the family and for the child's or family's crisis.

Care is planned and implemented after an assessment, while taking into account the needs of each family. The workers of the multidisciplinary team are social workers, psychologists and child psychologists.

You can apply for service via the Social guidance for families with children, tel. 09 3101 5454 on weekdays 9–12, and the electronic ‘Need help?’ button, which you can find on the page The Swedish telephone service is on Mondays 9–12.

The services are free of charge for the customers.

To whom and on what terms

The service is intended for children under 18 years of age from Helsinki and their families, as well as any partners working with them.

The service is only for citizens of Helsinki.

Background information

Family work consists of counselling and advice aiming to support parenting and help families to cope with their daily life. Its objective is supporting families’ life management, interaction skills and practical efforts to bring up their children.

Family work is organised by the municipality. Family work may be carried out at a family's home or in the municipality’s facilities. It may be organised in connection with a child welfare clinic, early childhood education and care, a school or a family centre.

Family work is available for all families. If necessary, the employees will direct the family to other services.

Basic information

The service is provided byCity of Helsinki
Responsible for the serviceCity of Helsinki
Area Helsinki
Available languagesFinnish, Swedish
Text edited by: City of Helsinki
Updated: 12/8/2021