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Transport service

  • Service
  • Helsinki
  • Public service

Our transport services are intended for Helsinki residents with a disability for whom using public transport is unreasonably difficult. We grant support for your commute to work or studies and travelling for errands and leisure activities. We do not grant support for health care-related trips, as Kela reimburses visits to doctors and examinations on the basis of health insurance.

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To whom and on what terms

Those who have particular restrictions to their mobility and who cannot use public transport without unreasonable difficulties due to their disability or illness are entitled to the transport services.

Background information

Transport services are intended for persons with disabilities or illnesses as well as low-income elderly people who are unable to use public transport. The service can be used for working, studying, accessing services, civic participation and recreational activities in the person’s municipality of residence and neighbouring areas. If necessary, the passenger may be accompanied by an escort.

A person using the service can travel by taxi, on-call taxi or joint transport. Essential and reasonable journeys are arranged as transport services.

The service is provided by

City of Helsinki

Responsible for the service

City of Helsinki, The Social Services, Health Care and Rescue Services Division
Text edited by: City of Helsinki, The Social Services, Health Care and Rescue Services Division
Updated: 31/3/2024