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Social and crisis emergency services

  • Service
  • Helsinki
  • Public service

Social emergency services help during crisis situations occurring during evenings and weekends.

Situations that require immediate actions from the social authorities are part of the duties of social emergency services.

The crisis emergency support provides emergency crisis support in sudden crisis situations, such as the sudden death of a close relative, violent situations, severe injury/ill ...

Do the following

To whom and on what terms

The service is only for citizens of Helsinki.

Background information

Contact emergency child welfare services if the situation of a child, young person or family requires urgent counselling or immediate intervention. This includes situations related to violence, substance abuse or suspicions of child neglect.

Emergency child welfare services are available by phone during office hours. Outside office hours in the evening and at night, contact the Emergency Response Centre (112). If necessary, the Emergency Response Centre can refer you to the emergency social services of your region.

The service is provided by

City of Helsinki

Responsible for the service

City of Helsinki, The Social Services, Health Care and Rescue Services Division
Text edited by: City of Helsinki, The Social Services, Health Care and Rescue Services Division
Updated: 28/3/2024