Responsible for the service City of Espoo
Matinkylä Service Point
- Service location
Our Service Advisers guide you in matters concerning the City of Espoo, Helsinki Regional Transport, the box office Lippupiste and Finnish Social Insurance Institution Kela. You can also collect tourist maps and outdoor recreation maps. We are happy to advise you about places to visit in Espoo. We welcome you to contact us as you like – send us an email, give us a call or come in to see us.
You ...
Visiting address
Suomenlahdentie 1
02230 Espoo
Service hours
Monday-Tuesday 10.00–17.00
Wednesday 12.00–18.00
Thursday-Friday 10.00–17.00
Other contact details
Postal address
02070 Espoon Kaupunki
Accessibility information
- The 4 accessible parking spaces are located in a parking hall over 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
- The parking hall has a lift; the door opens automatically. The lift takes directly to the customer service point. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons.
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated.
- The entrance stands out clearly and is illuminated.
- The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
- The customer service point is located on floor 3.
- For moving around, there is a lift; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons.
- The customer service point has directions to the different facilities.
- The doors in the customer service point stand out clearly.
- The waiting room of the customer service point has a queue number system and seats.
- The customer service point has a portable induction loop.
- The customer service point has an accessible toilet on the same floor.
Services
Activities supporting employment (Social Welfare Act, section 27 d)
Service10 municipalitiesPublic serviceActivities supporting employment are a social welfare service for people who need special support for finding employment due to disability or...Service level- Guidance to online self-service
- Document received
- Online self-service point
- Onsite guidance
Adoption counselling
Service10 municipalitiesPublic serviceAdoption counselling is a statutory service provided for persons hoping to adopt a child or persons giving up their child for adoption.Service level- Online self-service point
- Guidance to online self-service
- Onsite guidance
- Document received
Adult social work
Service10 municipalitiesPublic serviceAdult social work provides you with support, guidance and advice in various everyday life situations.Service level- Onsite guidance
- Document received
- Online self-service point
- Guidance to online self-service
Adult social work for young adults
Service10 municipalitiesPublic serviceAdult social work for young adults provides you with support, guidance and counselling in various everyday situations.Service level- Document received
- Onsite guidance
- Online self-service point
- Guidance to online self-service
Assessment of circumstances
Service10 municipalitiesPublic serviceAn assessment of circumstances is made at the request of a district court when there is disagreement related to the care of the child.Service level- Guidance to online self-service
- Document received
- Online self-service point
- Onsite guidance
Assistive equipment services
Service10 municipalitiesPublic serviceAssistive equipment supports your coping and ability to function and is lent based on individual needs either for short-term or long-term use.Service level- Onsite guidance
- Document received
- Guidance to online self-service
- Online self-service point
Basic inpatient care
Service10 municipalitiesPublic serviceBasic inpatient care is physician-led multi-professional treatment and rehabilitation in primary health care.Service level- Online self-service point
- Guidance to online self-service
- Document received
- Onsite guidance
Basic social assistance paid out by Kela
ServiceNationwidePublic serviceKela grants basic social assistance to individuals and families whose income or assets do not cover their essential daily expenses.Service level- Guidance to online self-service
- Online self-service point
- Document received
- Remote guidance
- Onsite guidance
Basic-level appointment services
Service10 municipalitiesPublic serviceBasic-level appointment services treat and examine illnesses as well as support health promotion and illness prevention.Service level- Onsite guidance
- Online self-service point
- Document received
- Guidance to online self-service
Beaches
ServiceEspooPublic serviceSports Services takes care of beaches.Service level- Onsite guidance
- Guidance to online self-service
Child health clinic
Service10 municipalitiesPublic serviceThe child health clinic monitors and promotes your child’s physical, mental and social development from infancy to school age.Service level- Guidance to online self-service
- Document received
- Online self-service point
- Onsite guidance
Child welfare social work
Service10 municipalitiesPublic serviceThe aim of child welfare social work is to protect the child and to safeguard their rights as well as to support the parents in upbringing.Service level- Guidance to online self-service
- Document received
- Onsite guidance
- Online self-service point
Client’s finance management (intermediate account services)
Service10 municipalitiesPublic serviceIn intermediate account services, you entrust your finances to social services to secure housing and necessary living and to prevent further debt.Service level- Guidance to online self-service
- Onsite guidance
- Online self-service point
- Document received
Communal housing
Service10 municipalitiesPublic serviceCommunal housing is rental housing, which includes a dwelling, joint resident spaces and activities as well as treatment and care according to need.Service level- Onsite guidance
- Guidance to online self-service
- Document received
- Online self-service point
Counselling services in adult social work
Service10 municipalitiesPublic serviceThe counselling services of adult social work provides you support and guidance in various everyday situations or in questions related to benefits.Service level- Document received
- Onsite guidance
- Online self-service point
- Guidance to online self-service
Cross-Sectoral Joint Service Promoting Employment (TYP)
Service10 municipalitiesPublic serviceThe Cross-Sectoral Joint Service Promoting Employment (TYP) integrates the social welfare, health care and employment services you need.Service level- Onsite guidance
- Online self-service point
- Document received
- Guidance to online self-service
Determination of parenthood
Service10 municipalitiesPublic serviceThe purpose of determining parenthood is to obtain information that can be used to verify or confirm the father or mother of the child.Service level- Onsite guidance
- Online self-service point
- Guidance to online self-service
- Document received
Digital support in Espoo
ServiceEspooPublic serviceDo you need help with online services? In Espoo, digital support is available from a variety of providers, such as Espoo Infos, libraries, various...Disability Services customer service
Service10 municipalitiesPublic serviceDisability Services customer service provides guidance on the Disability Services. The employees have the expertise to identify the clients’ needs.Service level- Guidance to online self-service
- Onsite guidance
- Document received
- Online self-service point
Dog parks
ServiceEspooPublic serviceEspoo has parks for dogs around the city, this means fenced areas.Service level- Onsite guidance
Economic social work
Service10 municipalitiesPublic serviceFinancial advice, guidance and support for financially vulnerable people and advice for cooperation partners.Service level- Guidance to online self-service
- Onsite guidance
- Document received
- Online self-service point
Emergency social services during office hours
Service10 municipalitiesPublic serviceThe purpose of the service is to secure urgent assistance and the necessary social services in crisis situations during office hours.Service level- Onsite guidance
- Guidance to online self-service
- Document received
- Online self-service point
Emergency social services for undocumented people
Service10 municipalitiesPublic serviceSocial services support undocumented people in organising their income, housing and assist them in finding solutions to their current life situation.Service level- Guidance to online self-service
- Onsite guidance
- Online self-service point
- Document received
Exercise for working-age residents
ServiceEspooPublic serviceThe exercise groups for working-age residents are aimed at Espoo residents of all physical conditions, with a particular emphasis on special groups.Service level- Onsite guidance
- Guidance to online self-service
Family mediation
Service10 municipalitiesPublic serviceFamily mediation is a service provided to married and unmarried couples in disagreement or separation situations or after a separation.Service level- Online self-service point
- Guidance to online self-service
- Document received
- Onsite guidance
Geriatric evaluation and rehabilitation outpatient clinic
Service10 municipalitiesPublic serviceThe geriatric evaluation and rehabilitation outpatient clinic provides multi-professional evaluation and rehabilitation periods related to ageing.Service level- Guidance to online self-service
- Online self-service point
- Onsite guidance
- Document received
Guidance that supports integration
Service10 municipalitiesPublic serviceGuidance that supports integration supports the independent everyday living of clients who have moved to Finland and their families.Service level- Guidance to online self-service
- Online self-service point
- Document received
- Onsite guidance
Health advice for mental health and substance abuse patients
Service10 municipalitiesPublic serviceHealth advice helps you take care of yourself, prevent and treat infections and communicable illnesses caused by intravenous injections.Service level- Online self-service point
- Onsite guidance
- Document received
- Guidance to online self-service
Indoor sports facilities
ServiceEspooPublic serviceIn Espoo, there are hundreds of public sports facilities.Service level- Onsite guidance
- Guidance to online self-service
Kela's benefits for families with children
ServiceNationwidePublic serviceKela supports families with children, starting from the child’s birth and as the child grows. Parents are entitled to family leave and Kela benefits.Service level- Remote guidance
- Onsite guidance
- Document received
- Online self-service point
- Guidance to online self-service
Kela's benefits for students
ServiceNationwidePublic serviceStudents can receive financial assistance from Kela for post-comprehensive school education and for housing expenses.Service level- Remote guidance
- Document received
- Onsite guidance
- Guidance to online self-service
- Online self-service point
Kela's benefits for survivors
ServiceNationwidePublic serviceWhen a spouse or a child’s legal guardian dies, Kela can support the survivor financially with surviving spouse’s pension or orphan’s pension.Service level- Onsite guidance
- Remote guidance
- Guidance to online self-service
- Online self-service point
- Document received
Kela's benefits for the unemployed
ServiceNationwidePublic serviceKela ensures basic security for those who are unemployed by paying labour market subsidy and basic unemployment allowance.Service level- Document received
- Remote guidance
- Guidance to online self-service
- Onsite guidance
- Online self-service point
Kela's benefits in case of illnes
ServiceNationwidePublic serviceKela provides compensation for expenses and loss of income arising from illness.Service level- Guidance to online self-service
- Remote guidance
- Onsite guidance
- Online self-service point
- Document received
Kela´s benefits for conscripts and their family members
ServiceNationwidePublic serviceConscripts and their family members may be entitled to a conscript’s allowance.Service level- Guidance to online self-service
- Remote guidance
- Onsite guidance
- Document received
- Online self-service point
Kela´s guidance and advice when moving to or from Finland
ServiceNationwidePublic serviceGuidance and advice on Kela's benefits when moving to or from FinlandService level- Onsite guidance
- Guidance to online self-service
- Document received
- Remote guidance
- Online self-service point
Long-term round-the-clock service housing
Service10 municipalitiesPublic serviceRound-the-clock service housing refers to long-term living in a nursing home, where clients receive treatment and care that meets their service needs.Service level- Guidance to online self-service
- Online self-service point
- Onsite guidance
- Document received
Mail addressed to the Western Uusimaa Wellbeing Services County
ServiceEspooPublic serviceMail addressed to the Western Uusimaa Wellbeing Services County.Service level- Document received
- Guidance to online self-service
- Onsite guidance
Maternity clinic
Service10 municipalitiesPublic serviceThe maternity clinic supports the well-being of the mother, child-to-be born and entire family as well as preparing for parenting.Service level- Document received
- Onsite guidance
- Online self-service point
- Guidance to online self-service
Memory outpatient clinic
Service10 municipalitiesPublic serviceThe memory outpatient clinic is a special unit for diagnosis, research and treatment of memory disorders, mainly intended for customers aged over 70.Service level- Guidance to online self-service
- Document received
- Online self-service point
- Onsite guidance
Mobility support service/transport service as per the Disability Services Act for disabled people
Service10 municipalitiesPublic serviceTransport services in accordance with the Disability Services Act cover trip compensations for people with disabilitiesService level- Onsite guidance
- Document received
- Online self-service point
- Guidance to online self-service
Occupational therapy for children
Service10 municipalitiesPublic serviceOccupational therapy supports your child’s development and provides your family with ways to strengthen their skills in activities important to them.Service level- Onsite guidance
- Document received
- Online self-service point
- Guidance to online self-service
Open-air pools
ServiceEspooPublic serviceThere is one open-air pool in Espoo, located at the Leppävaara swimming hall.Service level- Onsite guidance
- Guidance to online self-service
Oral health care for adults
Service10 municipalitiesPublic serviceAdult oral health care services include promoting oral health, health counselling as well as oral illness research, prevention and treatment.Service level- Onsite guidance
- Online self-service point
- Document received
- Guidance to online self-service
Oral health care for children under school age
Service10 municipalitiesPublic serviceAn oral health check is performed multiple times on children under school age before they reach school age and according to individual needs.Service level- Guidance to online self-service
- Online self-service point
- Onsite guidance
- Document received
Oral health care for school-aged children
Service10 municipalitiesPublic serviceDuring basic education, the pupil’s mouth and teeth are checked regularly. An individual treatment plan is drawn up on the basis of the check-up.Service level- Onsite guidance
- Online self-service point
- Document received
- Guidance to online self-service
Oral health care for students
Service10 municipalitiesPublic serviceStudents are entitled to oral health check-ups and follow-up treatment as per the treatment plan once during the course of their studies.Service level- Online self-service point
- Guidance to online self-service
- Document received
- Onsite guidance
Parenting guidance and family counselling
Service10 municipalitiesPublic serviceThis service provides support for the growth and development of children and young people as well as for problems in family life and relationships.Service level- Online self-service point
- Document received
- Guidance to online self-service
- Onsite guidance
Personal assistance
Service10 municipalitiesPublic servicePersonal assistance refers to the necessary assistance provided to a person with a disabilityService level- Document received
- Onsite guidance
- Guidance to online self-service
- Online self-service point
Physiotherapy
Service10 municipalitiesPublic serviceThe aim of physiotherapy is to support and promote your ability to move and function and your independent coping in your daily activities.Service level- Guidance to online self-service
- Onsite guidance
- Document received
- Online self-service point
Psychologist services for children under school age
Service10 municipalitiesPublic serviceThese services provide you with support for parenting and for supporting the age-appropriate development of your child and for identifying problems.Service level- Onsite guidance
- Guidance to online self-service
- Online self-service point
- Document received
Recreational islands
ServiceEspooPublic serviceSports and Exercise Services is responsible for the recreational islands and organises services on these islands in cooperation with various other...Service level- Onsite guidance
- Guidance to online self-service
Registry Office
ServiceEspooPublic serviceThe Registry Office records administrative matters and official letters and tells about phases and decisions of ongoing issues throughout the...Service level- Onsite guidance
- Guidance to online self-service
- Document received
Rehabilitation benefits provided by Kela
ServiceNationwidePublic serviceKela provides various types of rehabilitation for persons of all ages, and supports rehabilitation clients economically during rehabilitation.Service level- Document received
- Remote guidance
- Guidance to online self-service
- Online self-service point
- Onsite guidance
Rehabilitative day activities for the elderly
Service10 municipalitiesPublic serviceIn rehabilitative day activities, our goal is to promote your resources, physical ability to function as well as social interaction.Service level- Onsite guidance
- Document received
- Online self-service point
- Guidance to online self-service
Rehabilitative work activities
Service10 municipalitiesPublic serviceRehabilitative work activities are a social welfare service that supports your ability to work and function.Service level- Onsite guidance
- Online self-service point
- Guidance to online self-service
- Document received
Securing alimony for a spouse
Service10 municipalitiesPublic serviceSecuring alimony refers to the agreement services provided by child welfare officers in the process of preparing and confirming an alimony agreement.Service level- Document received
- Guidance to online self-service
- Onsite guidance
- Online self-service point
Securing child custody and right of access
Service10 municipalitiesPublic serviceThis is a service for the preparation and confirmation of the agreement concerning child custody and right of access.Service level- Onsite guidance
- Document received
- Online self-service point
- Guidance to online self-service
Securing of child support
Service10 municipalitiesPublic serviceSecuring child support refers to the agreement services provided by child welfare officers in the process of drawing up the child support agreement.Service level- Guidance to online self-service
- Onsite guidance
- Online self-service point
- Document received
Self-care and promoting oral health
Service10 municipalitiesPublic serviceIn oral care, our most important task is to promote health as well as encourage and guide people of all ages to maintain good oral self-care.Service level- Online self-service point
- Guidance to online self-service
- Onsite guidance
- Document received
Service Points
ServiceEspooPublic serviceThe City of Espoo’s Service Points offer information and customer service.Service level- Guidance to online self-service
- Document received
- Onsite guidance
Services for war veterans and disabled veterans
Service10 municipalitiesPublic serviceThe services for war and disabled veterans assess the service needs, draw up and monitor client plans, decide on services and act as personal...Service level- Guidance to online self-service
- Onsite guidance
- Online self-service point
- Document received
Social assistance
Service10 municipalitiesPublic serviceThe purpose of social assistance is to temporarily secure a person’s necessary livelihood and independent coping in difficult situations.Service level- Document received
- Onsite guidance
- Online self-service point
- Guidance to online self-service
Social lending
Service10 municipalitiesPublic serviceSocial lending is for people with a low income, and it aims to prevent over-indebtedness and support finance management.Service level- Document received
- Online self-service point
- Guidance to online self-service
- Onsite guidance
Social rehabilitation
Service10 municipalitiesPublic serviceSocial rehabilitation is a social service that strengthens your social functional ability and promotes inclusion.Service level- Document received
- Onsite guidance
- Guidance to online self-service
- Online self-service point
Social work and counselling within the employment services
Service10 municipalitiesPublic serviceThis is a service where a social counsellor comprehensively examines the obstacles to your employment and explores solutions to them.Service level- Onsite guidance
- Guidance to online self-service
- Document received
- Online self-service point
Social work and social guidance that supports integration
Service10 municipalitiesPublic serviceSocial work that supports integration supports you and your family in starting a good life in Finland.Service level- Onsite guidance
- Document received
- Guidance to online self-service
- Online self-service point
Social work for families with children
Service10 municipalitiesPublic serviceSocial work provides your family with support in stressful life situations.Service level- Document received
- Online self-service point
- Guidance to online self-service
- Onsite guidance
Specialised oral care
Service10 municipalitiesPublic serviceIn specialised oral care, special dental care is offered with a referral from a dentist.Service level- Document received
- Guidance to online self-service
- Online self-service point
- Onsite guidance
Speech therapy for adults
Service10 municipalitiesPublic serviceSpeech therapy for adults is intended for you if you have difficulties speaking, understanding speech, producing sound or swallowing.Service level- Onsite guidance
- Guidance to online self-service
- Online self-service point
- Document received
Speech therapy for children
Service10 municipalitiesPublic serviceA speech therapist evaluates, supports and guides your child’s interaction skills and linguistic development.Service level- Onsite guidance
- Online self-service point
- Guidance to online self-service
- Document received
Supervision of meetings
Service10 municipalitiesPublic serviceWe help to ensure that meetings between a child and a parent are conducted with the child’s best interests in mind.Service level- Online self-service point
- Onsite guidance
- Document received
- Guidance to online self-service
Supported housing for adults in need
Service10 municipalitiesPublic serviceSupported housing is arranged for people who need help or support for housing or arranging housing due to special reasons.Service level- Guidance to online self-service
- Document received
- Onsite guidance
- Online self-service point
Swimming areas
ServiceEspooPublic serviceEspoo has 17 unsupervised swimming areas.Service level- Onsite guidance
- Guidance to online self-service
Tourist information
ServiceEspooPublic serviceTourist information is available at Visit Espoo webpages and Citizen’s Offices in Espoo. https://www.visitespoo.fi/en/ and info@espoo.fiService level- Onsite guidance
- Guidance to online self-service
Urgent oral health care
Service10 municipalitiesPublic serviceEmergency oral health care refers to urgent care that cannot be postponed without aggravating the illness or injury.Service level- Document received
- Onsite guidance
- Guidance to online self-service
- Online self-service point
Text edited by: City of Espoo
Updated: 10/4/2024