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Responsible for the service Kela

Kela´s customer service point Heinola

  • Service location

Kela’s customer service point provides service and assistance in matters related to the benefits available from Kela.

You can also use the OmaKela e-service to apply for benefits, report changes and send supporting documents. The e-service can be found at (in Finnish) or (in Swedish).

It is also possible to book a telephone appointment. Read more about thi ...

Visiting address

Service hours

Wednesday-Thursday 9.00–12.00 and 13.00–16.00

Exceptional service hours

9/5/2024 Ascension Day
6/12/2024 Independence Day
17/4/2025 Maundy Thursday

Other contact details

Postal address

P.O.Box 10
00056 Kela

Accessibility information


Text edited by: Kela
Updated: 27/12/2023