City of Helsinki

Family counselling, Western team

Due to the COVID-19 situation, please check possible changes in opening hours at www.hel.fi/en.

Family counselling, Western team provides services in matters related to family counselling.

Visiting information

Kaupintie 11 A

00440 Helsinki

Postal address

00099 Helsingin Kaupunki

- The 2 accessible parking spaces are located outdoors over 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated.
- The passage has at least 4 turning steps.
- The customer service point is located on floor 5.
- For moving around, there is a lift; the door opens automatically. The floor numbers in the lift can be felt with fingers.
- The customer service point has directions to the different facilities.
- The customer service point has thresholds over 2 cm high.
- The doors in the customer service point stand out clearly.
- The waiting room of the customer service point has no queue number system. The waiting room has chairs.
- The customer service point has an accessible toilet on floor 5.
- The entrance stands out clearly and is illuminated.
- The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens easily manually.

Responsible for the service City of Helsinki

Area Helsinki

Available languagesFinnish, Swedish

Text edited by: City of Helsinki

Updated: 6/8/2020