- Public service
The Senior Info gives information about the services tel. 09 3104 4556 from Monday to Friday at 8.30 am - 12.00 noon.
The service is provided by social care workers at the service centres. Questions related to various services can also be sent via email firstname.lastname@example.org.
The Senior Info line does not have a queue function. If the number is busy, clients are advised to call back later.
Senior Info offers you information at the price of an ordinary telephone call to any landline number.
To whom and on what terms
The service is intended for elderly people who live in Helsinki, and their relatives.
The service is free of charge.
Older persons are offered counselling and guidance on using social welfare and health care services. The advisers explain what services offered by different providers are available for older persons in their homes and elsewhere. They guide older persons in accessing the services and explain what the preconditions for using the services are. If necessary, counselling on applying for different financial support forms and their coordination is also available.
An older person can obtain counselling for example on telephone or by visiting a service point. Service advisers can make decisions related to the services.