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Responsible for the service Social Services and Health Care Division, City of Helsinki


  • Service
  • Helsinki
  • Public service

Physiotherapy is individual and group therapy for promoting and maintaining the physical ability to function as well as counselling and guidance to support self-care.

Centralised phone service for physiotherapy

weekdays 8:00–15:00

tel. 09 310 67000

We have a call-back service.

To whom and on what terms

The client needs to be a client of the City of Helsinki’s health station services in order to use the physiotherapy services of the basic health care services of the City.

The need for physiotherapy will primarily be assessed at health station services by phone or via online services, which provide instructions and advice to support self-care.

If there is a need for an appointment regarding musculoskeletal problems, the client will primarily be referred directly to physiotherapy or to the doctor, if necessary.

Based on their assessment, the doctor may recommend going to physiotherapy and give the contact information of the centralised phone service for physiotherapy to make an appointment.

Service vouchers are used in the service.

Kunnan konserniyhteisö Helsingin konserni 0201256-6

Background information

Physiotherapy is medical rehabilitation with the aim of reducing pain and improving the patient’s mobility, functional capacity and work ability. In physiotherapy, a patient is interviewed and examined, which result in a clinical inference. Physiotherapy comprises guidance, advice, therapeutic exercises and manual therapy.

Physiotherapy treats cases such as musculoskeletal pains and different sports and strain injuries. The treatment puts emphasis on a patient’s personal activity.

A physiotherapist examines a patient’s posture, assesses their mobility, and aims at finding the cause of the problem. They design a training programme for the patient and instruct on how to do its physical exercises. A physiotherapist also evaluates the treatment’s progress during each visit.

Basic information

The service is provided byCity of Helsinki
Responsible for the serviceSocial Services and Health Care Division, City of Helsinki
Area Helsinki
Available languagesFinnish, Swedish
Text edited by: Social Services and Health Care Division, City of Helsinki
Updated: 15/5/2022