Responsible for the service ELY Centre
Traffic customer service
- Telephone service
The Centre for Traffic Customer Service is a nationwide unit providing advice in transport matters and serving as a feedback contact point.
Telephone number
+358 295020600
(local/mobile network fee)
Service hours
Monday-Friday 9.00–15.00
Services
- ELY Centre
Adjoining owner consultation responseELY Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceIf the property boarders a road, the adjoining owner's consultation response on the pending construction projects is requested from the ELY Centre - ELY Centre
Advertising and notices on the roadsideELY Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceRoadside advertisements are advertisements or notices intended for road users that are placed along the road. - ELY Centre
Application for a service sign permitELY Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceService signs are traffic signs that require a permit. They are placed on highway road areas. - ELY Centre
Cable, line and pipe installation permitELY Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceA permit from the road maintenance authority is required for the installation or maintenance of cables, lines and pipes in a highway traffic area. - ELY Centre
Compensation for damages in road maintenanceELY Centre
ServiceNationwide except the Åland IslandsPublic serviceCompensation for damages caused by defective road maintenance can be applied for from the road keeper. - ELY Centre
Junction permit for a roadELY Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceA road maintenance authority’s permit is usually required to connect a private road to a public road. - ELY Centre
Permit for construction in a road protection zoneELY Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceIn principle, it is prohibited to build on a protection zone of a road, but ELY Centre can for a specific reason grant a special permit for it. - ELY Centre
Permit for work carried out in road areasELY Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceA permit granted by the Centre for Economic Development, Transport and the Environment (ELY Centre) is required for work carried out in road areas. - ELY Centre
Permit to place water supply linesELY Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceA permit from the road maintenance authority is required for placing lines and pipes in a highway road area. - ELY Centre
Public aid for a special site situated on a private roadELY Centre
ServiceNationwide except the Åland IslandsPublic serviceYou can apply public aid for special sites situated on private roads such as ferries, annually dismantled temporary bridges and winter or ice roads. - ELY Centre
Public transport subsidies for municipalitiesELY Centre
ServiceNationwide except the Åland IslandsPublic serviceELY Centres can grant a municipality or a community of municipalities a state subsidy for the costs and development of public transport. - ELY Centre
Special road licence for periods of frost heavingELY Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceIn individual unprecedented cases, ELY Centres may grant temporary transport licences for roads with load restrictions. - ELY Centre
Special transport permits and the related obligationsELY Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceA special transport permit is required if the transport exceeds the dimensions and masses permitted for normal traffic. - ELY Centre
Subsidies for the provision of island trafficELY Centre
ServiceNationwide except the Åland IslandsPublic serviceIsland traffic is subsidised on routes that serve permanent residents, but have no other regular traffic or roads. - ELY Centre
Temporary closure of a highwayELY Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceApply for a permit from the ELY Centre if an event requires closing a highway from other traffic. - ELY Centre
Temporary traffic arrangements – event organisationELY Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceTemporary traffic sign arrangements in a highway road area require a permit from the ELY Centre. - ELY Centre
Tow away of vehicles left on the side of the roadELY Centre
ServiceNationwide except the Åland IslandsPublic serviceELY Centres can have vehicles left on a highway town away and charge the owner of the vehicle. - ELY Centre
Trading in rest areas and car parksELY Centre
Permit or other obligationNationwide except the Åland IslandsPublic serviceTrading in road rest areas and car parks requires a permit from the ELY Centre. - ELY Centre
Traffic Customer ServiceELY Centre
ServiceNationwide except the Åland IslandsPublic serviceYou can ask for advice, give feedback, or report the condition of a route.
Text edited by: ELY Centre
Updated: 20/12/2021